Our Business
Customer Support System
Develop and Provide Customer Support Systems to Solve Challenges
for Patients and Medical Institutions
Aiming to create a society in which all people can receive optimal medical services,
TOHO HOLDINGS is actively engaged in developing and providing customer support systems that enhance convenience
for patients and improve operational efficiency at medical institutions and dispensing pharmacies.
A Diverse Lineup That Meets the Needs of All Medical Settings
We consistently put ourselves in the shoes of patients and medical institutions, and contribute to improving the quality of healthcare by providing innovative systems and services.
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We offer a variety of solutions that reduce the workload of medical institutions and enhance the convenience of patients, including "ENIF," an information terminal for pharmaceutical ordering, "LXMATE HeLios cloud," medical care appointment system, and "Appointment service for first patients," which enables advance registration through medical institution search sites.
- * Link to the website of TOHO PHARMACEUTICAL
Thorough Customer Perspective and Comprehensive After-Sales Support
Viewing the implementation of a system as just the beginning, we have established a comprehensive support system that is closely aligned with the needs of the front lines.
Customer's perspective
Based on requests received by Marketing Specialists and call centers, we promptly identify issues and develop solutions from the customer's perspective.
Comprehensive after-sales support
Marketing Specialists regularly visit medical institutions to address questions and suggest more convenient usage methods.